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Integration Technician in Syracuse, NY at Empire Telecom

Date Posted: 1/11/2019

Job Snapshot

Job Description

This position is responsible for completing the basic installation of electrical and RF systems on cellular base stations, and the integration, call testing, and troubleshooting of cellular networks. 

 Primary Responsibilities:  

  • Integration field support at multiple locations
  • Load customer software and scripts to cell tower equipment utilizing specialty programs
  • Integration and troubleshooting support via email and phone
  • Troubleshoot cellular and transport issues
  • Call testing and equipment testing of site alarms
  • Installation of basic cellular equipment at ground level
  • Document daily reports and close out packages
  • Ensure each project meets Company and customer quality standards and that all target timelines are met 
  • Identify quality and safety topics at customer locations and address as needed
  • Other duties as assigned

Job Requirements


  • Associate’s degree and two (2) years’ experience in the telecommunications industry; or equivalent combination of education and experience
  • RF Awareness Certification
  • OSHA Construction 10 HR Safety Training Card issued by the US Department of Labor
  • First Aid and CPR certification


  • Two (2) years’ experience in the cellular field or an Associate’s degree in RF, mechanical, or related technical field
  • Knowledge of integration procedures and cellular equipment preferred
  • Clear understanding and working knowledge of safety standards and regulations in the cellular industry

Technical Skills:

  • Computer and Microsoft Office proficiency
  • Smart phone experience with knowledge of basic maneuverability capability
  • Basic knowledge and understanding of electrical systems
  • Voltmeter and testing equipment understanding
  • Knowledge of basic hand tools and usage
  • Operation of power tools

 Soft Skills:

  • Strong organizational, verbal and written communications
  • Ability to multi-task and work in a fast-paced environment
  • Time management skills; must be able to meet deadlines
  • Have good communicative skills both verbally and written
  • Ability to think analytically, apply sound judgement, and solve problems

 Physical Requirements:

  • Must be able to pass pre-employment screening that includes background and drug testing
  • Individuals must have a valid driver’s license and driving record meeting the company policy conditions
  • May be required to work long and unpredictable hours
  • 100% travel required
  • Lift 50 pounds and perform some physical installation as required