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Damage Claims Specialist in King of Prussia, PA at QualTek

Date Posted: 3/8/2018

Job Snapshot

Job Description


The Claims Manager will be responsible for handling all aspects of the company claims received into the Risk Department. This position requires the ability to work directly with the insurance carriers and with the Corporate Finance Department while processing all claims.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Analyze incident data and root cause for employee injuries, vehicle accidents and General Liability Losses
  • Responsible for investigating, evaluating, strategizing, negotiating and settling claims
  • Investigate claims to obtain facts and make liability and coverage  determinations
  • Respond to coverage issues
  • Interact with field offices on claims related items that include but are not limited to General Liabilities incidents, Workers’ Compensation incidents, vehicle accidents, and procedural issues
  • Creates weekly and monthly Risk Department reports to support Risk Department objectives and Senior Management requests
  • Analyze loss trends and root cause for company’s insurance losses
  • Interacts with Third Party Administrators and defense counsel to manage claim/litigated files, set reserves, settle files within authority
  • Responsible for coordinating with the Finance Department on any risk associated costs on a daily, weekly, and monthly basis
  • Pursue subrogation on behalf of QualTek and its affiliated companies
  • Educate Field Operations on Risk Management policies and procedures


Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Job Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 5 years Claims Management Experience
  • Minimum of 5 years multi-line claims experience in a carrier or TPA environment
  • Ability to multi-task in a fast paced environment
  • Strong organizational and communications skills are a must
  • Good writing and verbal communication skills
  •  Sharp interpersonal and relationship building skills
  • Expert MS Office Skills (Word, Excel, PowerPoint, Outlook)
  • Knowledge of state and federal regulations and agencies
  • Prior experience in managing operations and staff
  • Telecommunications or construction experience preferred

Certifications / Licenses

Certifications such as ARM or AIC preferred

Education and/or Experience

Bachelor's degree (B. A.) from four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience.